Shipping Policy
Thank you for shopping at GunnerKids.com! Below is our shipping policy outlining important details regarding the delivery of your order.
1. Processing Time
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Orders are processed within 1-3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
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You will receive a confirmation email with tracking details once your order has been shipped.
2. Shipping Rates & Delivery Estimates
Shipping costs and estimated delivery times depend on your location and selected shipping method:
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Standard Shipping: 25-32 business days
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Express Shipping: 18-23 business days
Shipping rates will be calculated at checkout.
3. Shipping Destinations
We currently ship to:
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The United States
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Canada
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The United Kingdom
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Australia
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Select international destinations (please check at checkout)
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can track your package using the provided link.
5. Delayed or Lost Shipments
While we strive to ensure timely delivery, unforeseen circumstances (such as weather conditions or carrier delays) may impact delivery times. If your package is delayed or lost, please contact us at support@gunnerkids.com for assistance.
6. Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. International Shipping & Customs
For international orders:
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Customs duties, taxes, and fees may apply and are the responsibility of the customer.
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Shipping times may be affected by customs clearance processes.
8. Returns Due to Failed Delivery
If an order is returned to us due to an incorrect address or failure to collect the package, the customer may be responsible for additional shipping costs to resend the package.
9. Contact Us
If you have any questions regarding our shipping policy, please reach out to us at:
Email: support@gunnerkids.com
Website: www.gunnerkids.com